Joji’s Mobile Detailing (“Joji’s,” “we,” “us,” or “our”) respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. By using our website or booking a service with us, you agree to the practices described here.

Information We Collect

When you request a quote, book an appointment, or contact us, we collect information you provide directly, which may include:

  • Name, email address, and phone number
  • Service address
  • Vehicle year, make, and model
  • The type of service you're interested in
  • Any message or notes you include when contacting us

Our website may also automatically collect standard technical information, such as your IP address, browser type, and pages visited, through analytics tools like Google Analytics.

How We Use Your Information

  • To schedule, confirm, and provide the detailing services you request
  • To communicate with you about your appointment, including reminders and follow-ups
  • To respond to questions or requests you send us
  • To send promotional emails or texts about deals and updates, but only if you opt in
  • To improve our website and services

We do not sell your personal information to third parties.

How We Share Information

We may share your information with third-party service providers who help us run our business, such as scheduling software, payment processors, and email/text communication tools. These providers are only given the information needed to perform their function and are not permitted to use it for any other purpose.

We may also disclose information if required by law, or to protect the rights, property, or safety of Joji’s Mobile Detailing, our customers, or others.

Text Messaging / SMS Program

By providing your phone number, you consent to receive text messages from Joji’s Mobile Detailing related to your service request, including appointment confirmations, reminders, and updates. With your separate, explicit consent, you may also receive promotional text messages about offers and announcements. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or reply HELP for assistance. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Cookies & Analytics

Our website may use cookies and similar technologies to understand how visitors use our site and to improve your browsing experience. You can disable cookies through your browser settings, though some site features may not work as intended if you do.

We use Google Ads conversion tracking to see whether our ads lead to quote requests. If you arrive from an ad or a tagged link, your browser keeps a record of it (such as a Google click ID) for up to 90 days so we can tell which advertising works. When you submit our quote form, your email address is turned into a one-way hashed code in your browser and sent to Google, which uses it to match your request to an ad you clicked. Google does not receive your email address in readable form, and your phone number is not shared for this purpose. If you later book a job with us, we may also tell Google that the ad click led to a booking and its value, using the click ID only. You can learn how Google uses this information at policies.google.com/technologies/partner-sites and manage your ad settings at myadcenter.google.com.

Your Choices

You can unsubscribe from promotional emails or texts at any time by following the unsubscribe instructions included in those messages (reply STOP), or by contacting us directly. For help with our text program at any time, reply HELP or contact us using the information below. If you are a California resident, you have the right to request access to, or deletion of, the personal information we hold about you, consistent with the California Consumer Privacy Act (CCPA).

Data Security

We take reasonable steps to protect the information you share with us. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our services and website are not directed at children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, contact us:

This policy is a general template intended to describe our current practices in plain language. It has not been reviewed by an attorney; consider having it reviewed for full legal compliance before relying on it.